If you would like to learn more about us, you can contact us through the following methods:
1.Phone: 021-5102 9963 | Internet phone, never busy. |
2.Enterprise QQ: 800070002 | Online chat tool. |
3.Email: 51010523@myfax.cn | Email bound to fax. |
4.Fax: 021-5101 0523 | Internet fax. |
5.Website: www.only-better.com | Download materials. |
6.WeChat Official Account: 倍特生活 | Learn about Better’s corporate culture. |
Our company supports no-reason returns and exchanges, subject to the following conditions:
Products sold by our company;
Products within the warranty period;
Original outer packaging remains intact;
Packaging is not damaged.
You can check orders by following the Better Life Official Account:
Service Targets
All cooperative customers of Better Chemical, with the contact person being an active employee.
(If the contact person leaves their job, please contact us promptly to update the contact number in the customer management system. The new number must follow the Official Account and be bound, while the old number will become invalid and cannot be used for order inquiries.)
Steps
Step 1: Follow the Official WeChat Account
Follow the "倍特生活" Official Account, click on "Better Inquiry" in the menu bar at the bottom of the account, and select "Order Inquiry."
Step 2: Bind Mobile Number
Bind your mobile number as required. Customers who successfully bind will be able to inquire about orders.
If "Mobile number does not exist in the system" appears during the binding process (as shown in the image below), please contact us.
Content Sent
Delivery information, invoice information.
Sending Time
Daily at 18:00 (messages sent after 18:00 will be delivered before 18:00 the next day).
Order Inquiry Validity Period
Order details within the last three years.
Special Cases
Multiple company names under the same mobile number: order inquiries will be consolidated under one account.